A customer whisperer has tips on how to defuse a patron before they explode Restaurant, retail and airline employees continue to face unrul...
A customer whisperer has tips on how to defuse a patron before they explode
Restaurant, retail and airline employees continue to face unruly customers over COVID-19 precautions. A customer service expert explains how to defuse situations before they get out of hand.
Read more on NPR
Restaurant, retail and airline employees continue to face unruly customers over COVID-19 precautions. A customer service expert explains how to defuse situations before they get out of hand.
Read more on NPR
