United’s CEO Sent an Email at 3:30 in the Morning. It’s a Lesson in Emotional Intelligence

For years, airlines have been short-changing customers. This could be the start of something different. from Inc.com https://ift.tt/3bblvY...

For years, airlines have been short-changing customers. This could be the start of something different.

from Inc.com https://ift.tt/3bblvYV
https://ift.tt/2MKv1Vc