Why Consumers Systematically Give Inflated Grades For Poor Service A study shows that rating systems for online marketplaces are prone to i...
Why Consumers Systematically Give Inflated Grades For Poor Service
A study shows that rating systems for online marketplaces are prone to inflation, because raters feel pressured to leave high scores.
Read more on NPR
A study shows that rating systems for online marketplaces are prone to inflation, because raters feel pressured to leave high scores.
Read more on NPR
